REQUIRED VACCINATIONS

All cats and dogs must be current on their yearly vaccinations and up to date on flea/tick prevention. Any clients without proof of vaccinations on file, will not be able to book visits.

Vaccinations (for dogs) include: Rabies, Distemper, and Bordetella (drop-ins only require rabies vaccine)

***VACCINES MUST BE UP TO DATE AT LEAST ONE WEEK PRIOR TO STAY***

Vaccinations (for cats) include: Rabies

MEET + GREET POLICY

To ensure the best experience for both your pet and my/your home, a meet & greet is required before booking any service.

For boarding services, I also require a 4-hour trial stay (half-day visit) before your pet's first overnight stay. This gives your pet a chance to become familiar with the environment and allows me to make sure they're comfortable and that it's a good fit for everyone.

The meet & greet and trial stay help create a safe, low-stress experience and set your pet up for a successful stay.

Bookings cannot be confirmed until these requirements have been completed.

HOLIDAY FEES

Because I am giving up time to be with family and friends over the holidays, I do charge a holiday fee. Fee is an additional $5 per drop in visit + $10 for overnights. Applies to the following days:

Easter weekend (Fri-Sun): April 3-5, 2026
     Memorial Day (Fri-Mon): May 22-25, 2026
     Week of 4th of July (Fri-Sun): July 3-5, 2026
     Labor Day (Fri-Mon): September 4-7, 2026
     Thanksgiving (Wed-Sun): November 25-29, 2026
     Christmas/New Years: December 20-January 2, 2027

CANCELLATION POLICY + FEES

DROP IN VISITS

— 48 hours or more prior to scheduled visit: NO CHARGE
— 25-48 hours: 50% of visit fee
— 24 hours or less: FULL PRICE

BOARDING:

— 72 hours or more prior to first date of scheduled service: NO CHARGE
— 25-71 hours: 50% of total scheduled services
— 24 hours or less: FULL PRICE ($200 maximum)

HOLIDAYS:

—14 days or more prior to first date of scheduled service: NO CHARGE
— 8-14 days: 50% of total scheduled services
— 7 days or less: FULL PRICE ($300 maximum)

Cancelled visits due to early returns may be issued a credit, depending on amount of notice provided.